This Terms of Service Agreement ("Agreement" or "Terms") is a legally binding contract between Amal, Inc. ("Amal," "we," "us," or "our") and the individual or entity accessing or using Amal's AI-native spreadsheet platform and services (collectively, the "Product" or "Services") ("Customer," "you," or "your").
This Agreement consists of:
If there is a conflict between these Terms and an Order Form, the Order Form governs.
Amal provides the first AI-native spreadsheet platform that combines traditional spreadsheet functionality with powerful AI agents for data ingestion, enrichment, and automation. The Product includes software, AI agents, APIs, documentation, and related services. Specific features and scope are described in the Order Form and may be updated by Amal from time to time.
Access to the Product is provided on a subscription basis for periods defined in the applicable Order Form or purchase confirmation ("Subscription Period"). Unless otherwise specified, subscriptions automatically renew until terminated as set out in this Agreement. You are responsible for safeguarding your login credentials and all activity under your account.
You agree to pay all fees, charges, and applicable taxes associated with your use of the Product, as detailed in your Order Form or Amal's published pricing at the time of purchase. Fees may vary based on Product tier, usage volume, and AI agent capabilities.
Amal may modify pricing or introduce new fees with at least thirty (30) days' prior notice via email or in-product notifications. Changes take effect at the start of the next Subscription Period.
Payments must follow the terms in your Order Form. Failure to pay may result in suspension or termination of access.
You must provide true, accurate, current, and complete information when registering. You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities under your account.
By providing your phone number in your account settings, you consent to receive text messages from our AI agents. Standard messaging rates may apply. You can opt out at any time via your settings or by contacting us.
You must promptly notify Amal of any unauthorized use or suspected breach of your account. Amal is not liable for losses arising from your failure to comply with these obligations.
You agree to use the Product only in compliance with applicable laws, rules, and regulations. You may not:
Amal reserves the right to suspend or terminate access for any violation of this section.
All rights, title, and interest in the Product—including software, AI technology, documentation, trademarks, and related intellectual property—remain with Amal or its licensors. This Agreement does not transfer any ownership to you. Your use of the Product is limited to a non-exclusive, non-transferable, revocable license to access and use the Product as permitted by this Agreement.
You retain all ownership rights to data you provide or generate using the Product ("Customer Data"). Amal will use Customer Data solely to provide and improve the Services and in accordance with our Privacy Policy, which is incorporated by reference.
You are responsible for having all necessary rights to upload and use any data in the Product. Use of raw or derived user data received from external APIs will comply with applicable third-party terms of service, including Google's User Data Policy when applicable.
By providing your phone number, you consent to receive text messages from our AI agents. Message frequency may vary. You can opt out at any time through your account settings or by contacting us. Standard message and data rates may apply.
Either party may terminate this Agreement or your access to the Product as specified in the Order Form or by providing written notice. Amal may immediately suspend or terminate your access if you materially breach this Agreement, including non-payment or prohibited use. Upon termination, all licenses granted to you will immediately end, and you must stop using the Product.
THE PRODUCT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. AMAL DOES NOT GUARANTEE THAT THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMAL'S AGGREGATE LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE FEES YOU PAID TO AMAL DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
This Agreement is governed by the laws of the State of California, excluding its conflict-of-law rules. Any dispute arising from or relating to this Agreement will be resolved by binding arbitration administered by the American Arbitration Association in San Francisco, California, under its Commercial Arbitration Rules, unless otherwise required by applicable law.
Amal may modify these Terms at any time by providing at least thirty (30) days' prior notice via email or in-product notification. Continued use of the Product after the effective date of changes constitutes acceptance of the revised Terms.